If water is actively leaking
- Stay away from standing water near electrical outlets or appliances.
- If you can reach it safely, shut off the fixture stop or the main water valve.
- Move belongings away from the wet area when it is safe to do so.
- Call Elite Plumbing at (605) 250-1555 for emergency plumbing.
What to tell us on the phone
- Whether water is still moving
- Which fixture or room is involved
- Whether more than one drain or faucet is affected
- When the problem started
Slow drains and clogs
Avoid repeating harsh chemical drain openers if they have not worked. Recurring clogs often need drain cleaning and repair.
No hot water or no heat
Note whether the tank is leaking, making noise, or simply not heating. Then call for water heater service or furnace service.
Possible frozen pipes
If one faucet has no flow during a Rapid City cold snap, open that faucet, do not use an open flame on the pipe, and call if the line will not thaw or has already split. Full steps: frozen pipes.