Privacy Policy

This policy explains how Elite Plumbing Rapid City (“Elite Plumbing,” “we,” “us”) handles information when you use eliteplumbingrapidcity.com or call (605) 250-1555. Last updated August 22, 2026.

Who we are

Elite Plumbing Rapid City is a licensed plumbing and HVAC company serving Rapid City, South Dakota. We use this website to describe services and to help you request a call.

Information you give us

If you call, you may share your name, phone number, address or neighborhood, and a description of the plumbing or HVAC problem. We use that information to return your call, confirm whether we can reach your property, and discuss service.

The contact form emails your request to services@eliteplumbingrapidcity.com. Star ratings and written reviews submitted on this website are also emailed to that address so we can read them.

How we use information

• To respond to service requests and emergency calls
• To confirm the service area and the type of work needed
• To read customer reviews submitted on this website

We do not sell your contact details. We do not use this website to run ads based on a profile of you.

Information from this website

This site loads fonts from Google Fonts and may show a Google Map of Rapid City. Google may collect technical data such as your IP address, browser type and pages visited under Google’s privacy policy.

Cookies

We do not set our own tracking cookies. Third-party tools such as Google Fonts or Google Maps may store cookies or similar data. You can block cookies in your browser. Some map or font features may not load if you do.

Sharing

We may share information when it is needed to complete work you requested, to meet a legal requirement, or to protect people or property. We do not sell lists of customers.

How long we keep it

Call and job details are kept only as long as needed to provide service, follow up, and meet ordinary business or legal record needs. Contact requests and reviews sent through this website arrive in our email inbox. A copy of a review may also stay in your browser so it can remain on the page after you refresh.

Your choices

You can choose not to call or not to fill in the form. To ask what information we have from a service call, or to update a phone number, call (605) 250-1555.

Children

This website is meant for property owners, tenants and businesses, not for children under 13. We do not knowingly collect information from children.

Changes

We may update this policy when how we collect or use information changes. The date at the top of this page will change when we do.

Contact

Questions about privacy: call (605) 250-1555, email services@eliteplumbingrapidcity.com, or use the contact page.

Also see our Terms and Conditions.